Terms of Service

Terms of Service

Last updated: July 25, 2026

These Terms of Service ("Terms") govern your access to and use of noveliocare.com (the "Site") and any purchase you make from CONSTANT GROUP LIMITED ("we," "us," or "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old (or the age of majority in your state) to purchase from us.

2. Products, Pricing & Orders

  • We work to display products, pricing, and availability accurately, but errors may occur. We reserve the right to correct errors and to change or update prices, promotions, and availability at any time without notice.
  • All orders are offers to purchase and are subject to our acceptance. We may refuse, limit, cancel, or refund any order at our discretion, including where we suspect fraud, abuse, reseller activity, or an error in pricing or product information.
  • Promotions and discounts cannot be combined unless stated and may be modified or ended at any time.

3. Payment

By submitting an order, you authorize us and our payment processors to charge your payment method for the total amount shown at checkout, including applicable taxes and shipping. You represent that you are authorized to use the payment method provided.

4. Product Disclaimer (Important)

Our products are cosmetic, personal-care products intended to improve the look and feel of the skin. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results vary. Testimonials reflect individual experiences and are not a guarantee of your results. For external use only. Always read the label and patch test before first use. If you are pregnant, nursing, taking medication, or have a medical condition, consult a healthcare professional before use. Discontinue use if irritation occurs. Nothing on this Site is medical advice.

5. Guarantee

Purchases are covered by our 60-Day Money-Back Guarantee as described in our Return & Refund Policy, which is part of these Terms.

6. Disclaimer of Warranties

The Site and products are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

7. Limitation of Liability

To the maximum extent permitted by law, CONSTANT GROUP LIMITED and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill. Our total liability for any claim relating to a product or your use of the Site will not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your misuse of the Site or violation of these Terms.

9. Intellectual Property

All content on the Site (text, images, logos, product names, and design) is owned by or licensed to us and may not be copied or used without our written permission.

10. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-laws rules.
  • Binding arbitration: Any dispute arising out of or relating to these Terms or your purchase will be resolved by final and binding individual arbitration, not in court, except that either party may bring an individual claim in small-claims court.
  • Class-action waiver: You and we agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class or representative action.
  • If any part of this Section is unenforceable, the remainder still applies.

11. Changes to These Terms

We may update these Terms at any time. Changes are effective when posted. Your continued use of the Site means you accept the updated Terms.

12. Severability & Entire Agreement

If any provision is found unenforceable, the rest remains in effect. These Terms, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, are the entire agreement between you and us.

13. Contact

CONSTANT GROUP LIMITED
74-78 Stanley Street, Central, HK
Company Registration Number: 79804500
Email: help@noveliocare.com