Privacy Policy

Last updated: July 25, 2026

This Privacy Policy explains how CONSTANT GROUP LIMITED ("we," "us," or "our"), operator of noveliocare.com (the "Site"), collects, uses, and shares information about you when you visit the Site or make a purchase.

By using the Site, you agree to this Privacy Policy.

1. Information We Collect

• Information you give us: name, email address, shipping and billing address, phone number, and order details. Payment card data is processed directly by our payment providers (for example Shopify Payments or PayPal). We do not store full card numbers.
• Information collected automatically: IP address, device and browser type, pages viewed, referring URLs, and similar usage data, collected via cookies and similar technologies.
• From third parties: analytics and advertising partners (for example Meta, Google, TikTok) may share limited data with us to help us measure and improve our marketing.

2. How We Use Your Information

To process and ship orders; provide customer support; send order updates; send marketing (with your consent where required); prevent fraud and abuse; comply with legal obligations; and improve our Site and products.

3. How We Share Your Information

• Service providers who work on our behalf: payment processing, shipping and fulfillment, email, analytics, hosting.
• Advertising and analytics partners (for example Meta, Google, TikTok) via cookies and pixels, to measure and target advertising.
• Legal and safety: to comply with law, enforce our terms, or protect our rights, property, or safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for money. Some sharing with advertising partners may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. See Section 6 and our Your Privacy Choices page.

4. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and advertising. You can control cookies through your browser settings and, where offered, our cookie preferences tools.

5. Data Retention & Security

We keep your information as long as needed to provide our services and to meet legal, tax, and accounting requirements. We use reasonable technical and organizational measures to protect your data, but no method of transmission or storage is 100% secure.

6. Your Privacy Rights

Depending on where you live (including California under the CCPA/CPRA and other U.S. state privacy laws), you may have the right to: access, correct, or delete your personal information; opt out of the "sale" or "sharing" of your personal information, including for targeted advertising; and not be discriminated against for exercising these rights.

To opt out of the sale or sharing of your personal information, visit our Your Privacy Choices page. We also honor Global Privacy Control (GPC) signals where required by law.

To exercise any other right, email us at help@noveliocare.com. We will respond as required by applicable law.

7. Children

The Site is not directed to children under 16, and we do not knowingly collect their information.

8. International Users

We operate globally and may process and store your information outside your country of residence, including in jurisdictions with different data protection laws.

9. Changes to This Policy

We may update this Policy from time to time. Changes are effective when posted, with an updated "Last updated" date.

10. Contact

CONSTANT GROUP LIMITED
74-78 Stanley Street, Central, HK
Company Registration Number: 79804500
Email: help@noveliocare.com