Shipping Policy

Last updated: August 27, 2026

Shipping Within the United States

We currently ship within the United States only. Shipping is free on all orders of $50 or more. Orders under $50 ship for a flat $4.99.

Processing Time

Orders are processed within 2 to 4 business days (Monday to Friday, excluding holidays). During processing, your order is checked, carefully packed, and handed to our shipping partner.

Delivery Time

• Once shipped, orders typically arrive within 6 to 8 business days.
• Delivery times are estimates, not guarantees. Delays can occur due to carrier issues, weather, or high-demand periods.

Tracking

You will receive an order confirmation by email right after your purchase, and a tracking link as soon as your order ships. Please allow up to 48 hours for tracking to update.

Changing Your Order

Picked the wrong finish or quantity? Send us a message through our contact form as soon as you notice. As long as your order has not been handed to the carrier, we can change it for you. Please include your order number and what you would like instead.

Incorrect Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned to us because of an address error, we can reship it (additional shipping may apply) or refund it minus any shipping costs incurred.

Lost, Stolen, or Delayed Packages

If your package never arrives. If tracking has shown no movement for 10 business days, or your order has not arrived 15 business days after it shipped, send us a message through our contact form with your order number. We will investigate with the carrier and send you a replacement or issue a full refund at no cost to you. A package lost in transit is our responsibility, not yours.

If tracking shows delivered but you cannot find it. Please check with everyone in your household, look around your entryway, porch, and mailbox, ask your neighbors, and contact your local carrier to open a claim, as carriers can often locate a package or confirm where it was left. Once the carrier has confirmed delivery to your address, the order counts as delivered and received. Theft or loss after delivery is outside our control and is not covered by this policy, and we do not send replacements in this case. We will gladly provide the full tracking record and any documentation you need for a claim with the carrier or with your local authorities.

Delays. A shipping delay alone does not qualify for an immediate refund while tracking shows your order is on its way. If you no longer want the order once it arrives, our Return & Refund Policy applies.